About the App

Ochatbot and the Generative AI Web Interface increase revenue, lifts AOV, and decreases support tickets.

Ochatbot, built for BigCommerce, assists customers in making a purchase, handling support issues, and overcoming sales obstacles. Ochatbot engages customers by asking questions and recommending products, and includes insightful reports of the conversations. Installation is simple and imports all your products and pages on setup.

  • Ochatbot and Ometrics Intelligent Website AI Interface embeds AI into your site pages to increase engagement.

  • Fast and easy setup by ingesting all your product SKUs and Pages for Generative AI

  • Ometrics AI presents product text and pics, and directly adds to cart

  • Customers who use Ometrics AI are more likely to purchase and have higher sales revenues

  • OmetricsAI asks questions and directs them to the product they need, quickly simplifying archaic and complex navigation

  • Engage your shoppers at the right time in their shopping journey

  • Generative AI trained on your BigCommerce store, website, and other data

  • Product recommendations, Add-to-Cart, and Abandoned Cart increase revenues

  • Order status tracking and answers to customer questions reduce support tickets

  • Create your Ochatbot yourself for free, or we can set up and train your AI to your specifications

When customers engage with Ochatbot:

  • 1 out of 4 shoppers make a purchase

  • 5% to 35% increase in Average Order Value

  • 25% to 45% reduction in support tickets

By quickly overcoming customer buying obstacles and assisting them to the right product we see a lift in order revenues when they engage with Ochatbot. Ochatbot also shows product images and text and allows them to be added to the cart directly from the chat window reducing the time to find products and add them to the cart.

Ochatbot requires no programming

The easy no code setup imports all of your product SKUs and pages into Ometrics AI on installation. Ometrics AI presents information in the web page and or in a Chatbot to show product images, text, and price with options to view more details or add to cart directly.

Ometrics Generative AI and Scripted AI

Ometrics Generative AI and scripted AI is built for eCommerce and customer support. The Generative AI learns from the content on the site as well as any information you enter in an easy FAQ format that has the ability to add AI prompts. The scripted AI system provides legally accurate information for return language and FDA-regulated products. Intents can be created with logic to create any type of flow, or a product finder, or provide support with videos.

Awesome Support

We are not satisfied unless you are. We know your expertise may be in the product you sell not the details of your eCommerce website, artificial intelligence, chatbots, and other engagement tools. So don't hesitate to contact us for questions.

Ochatbot Price: Free

Pricing

Upfront Fee:

$0

Recurring Fee:

$0/mo.

Information

Last Updated:

May 15, 2025

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
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App Features

Ochatbot Features

Intelligent Website AI Interface

Embed Ometrics AI seamlessly into your website. Shoppers engage in a dialogue area and a display area. As the shopper asks questions, differently related products appear in a carousel display area. Shopping coupons and support forms can also be shown. Ochatbot, a traditional AI chatbot chat window on the lower right can still be active throughout the site.

Ometrics AI Reporting provides marketing insights

These insights indicate the obstacles that are getting in the way of your customers making a purchase. The reporting also helps in training the AI, so Ometrics AI is always learning.

Ochatbot Engagement Questions

Ochatbot allows you to create any type of branching conversation you may have with your customers to increase engagement and answer their questions, and get around sales obstacles to purchase quickly.

Page Targeting

Engage visitors with the right questions and the right time of the buyer's journey. Increase revenues by removing obstacles and answering customers' questions. Set different relevant questions on your home page compared to a product or checkout page.

Ometrics AI Brain

Ometrics AI Brain has many tools to develop your AI from scripted intent-based AI to Generative AI. The AI Brain engages all your site data when installed. It also has Generative FAQ and Document features to easily add additional data to the AI that is not on your website. Your data can have prompts to present your replies how you would like them. The Reporting tool identifies areas you can fine-tune the Ometrics AI.

Connect Your Apps and Automate Workflows

Connect to 1000's of CRM and email systems with a Zapier connection. This can be used to enter emails into your drip email campaigns as well as connecting to your support systems.

Bonus Engagement Tools

Exit Intent User Triggered Pop Ups and Mobile Banners

Exit Popups detect when a user is about to leave your site and prompts them with an offer or lead magnet. This technique increases conversion rates significantly. The popups can also be triggered by other user actions. Mobile banners engage on cell phones. Mobile banners provide a Google-safe, non-intrusive way to offer promotions.

Offer Sliders & Tabs

Offer Sliders and Tabs are an easy way to keep users on your site by redirecting them and to purchase with coupons and other offers. Offer sliders can be reopened later at checkout so users don't have to ask support what the coupon code was.

Customer Reviews

5.00 out of 5 stars with 1 reviews

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