Agentic Commerce Is Here: What Leaders Will Learn at Commerce Live

AI is no longer experimental.

For most commerce organisations, the question has shifted from “Should we invest in AI?” to “How do we make it actually work?”

That shift is exactly why Commerce Live 2026 exists.

Across two days in Chicago, commerce leaders will come together to move beyond surface-level conversations and into practical execution. This is where “agentic commerce” stops being a buzzword and starts becoming a roadmap.

If AI is on your 2026 agenda, this is a must-attend moment for you and your organisation.

What is agentic commerce and why it matters now

Instead of simply analysing data or generating insights, AI agents can take action. They can recommend, predict, personalise, and even execute decisions across the customer journey.

From product discovery to checkout, these systems are designed to reduce friction, accelerate decision-making, and improve outcomes in real time.

But with that opportunity comes complexity.

What data do you need? What’s actually ready to deploy today? What scales versus what stalls?

Commerce Live is designed to answer those questions with clarity.

“Agentic commerce isn’t about adding more AI tools. It’s about orchestrating intelligence across the entire commerce experience. That’s why we’re focused on helping attendees understand what’s real, what’s ready, and how to take the next step with confidence.”

— Lindsay Trinkle, Director, Commercial Offerings, Commerce

This is where strategy meets reality.

From AI curiosity to real execution

A lot of brands are still stuck in experimentation mode.

Pilots. Proofs of concept. Isolated use cases that never quite translate into measurable business impact.

Commerce Live will help you break out of that cycle by providing you with a practical understanding of how to:

• Deploy AI across the customer journey

• Build systems that support continuous optimisation

• Move from fragmented tools to connected intelligence

• Turn experimentation into scalable execution

Our focus isn’t on what AI could do. It’s on what you can do next.

The sessions that define what’s next

Commerce Live’s AI and agentic commerce agenda is designed to give you a clear, structured path forward.

It starts with vision.

AI-Ready Commerce: Product Vision and Roadmap grounds leaders in what’s coming next and how to prioritise investments without creating unnecessary rework. April 29, 10:15 am – 11:00 am (CDT)

From there, the focus shifts to one of the most critical moments in the customer journey.

The Future of Checkout Is Agentic explores how agent-driven experiences can remove friction and automate decisions at the point where conversion matters most. April 29, 11:30 am – 12:00 pm (CDT)

But AI is only as powerful as the data behind it. 

Data as Infrastructure: The Operating System for Modern Commerce provides a blueprint for fixing fragmented data environments so teams can move faster and unlock meaningful AI performance. April 29, 1:00 pm – 1:30 pm (CDT)

That foundation leads directly into execution.

From Data Readiness to Agentic Commerce shows how to structure and activate your data so AI agents can recommend, predict, and act with confidence. April 29, 2:00 pm –  2:30 pm (CDT)

And finally, leaders will cut through the noise.

Agentic Commerce: Signal, Noise, and What Actually Scales delivers a grounded perspective on what works, what doesn’t, and how to move from pilots to real impact, with words of wisdom brought to you by renowned digital commerce expert Heather Hershey. April 29, 3:00 pm - 3:45 pm (CDT)

This is not a collection of disconnected sessions — it’s a carefully curated progression designed to help you build a roadmap.

The final word

Commerce Live 2026 is where leaders and experts gather to maximise the agentic shift.

Join us April 28 to April 30 at the Navy Pier in Chicago to gain the clarity, strategies, and connections needed to move from experimentation to execution. You’ll see what’s real, what’s scalable, and what your next move should be.

If AI is on your roadmap, this is the moment to act. Register today.