New expectations. New opportunity. Time for a new approach.
It’s a new era for manufacturing and distributing.
Meet modern customer experience expectations now.
Traditional B2B buying experiences don’t come close to what modern B2B buyers expect. BigCommerce empowers your team to build sleek site designs for large catalogues, with customer and pricing segmentation down to the SKU level.
More features. Fewer excuses.
Enable a better B2B ecommerce experience by utilising automated customer and pricing segmentation, punch out, purchase orders and net payment terms, user roles, and integrations with major ERP, OMS and CRM systems.
Exceptional services. Exceptional results.
Your B2B business customer service has made you a mainstay in your industry. At BigCommerce we do the exact same thing. Lean on our proven technical and strategic account management expertise to problem-solve your toughest ecommerce hurdles.
Questions about how we can help your business?
Our sales and support teams are available via phone, live chat and email.
Modern ecommerce technology that works with your existing systems
ERP, OMS, CRM — no problem. Whatever existing business tools and technologies you use today, BigCommerce can integrate via pre-built, one-click integrations or customise your automation with our APIs.
Advanced B2B-friendly shipping
Reduce costs by building customised shipping rates for your B2B customers via our native integration with ShipperHQ, the leading shipping rate rules engine.
Automate 3rd-party data syncing
With 90% of the BigCommerce platform data exposed to APIs and 400+ API calls per second, sync data with any 3rd-party tool in your ecosystem.
Leapfrog competitors with customer experience tools
Launch one-click, pre-built tools including immediate quote generation, user permissions and re-ordering for a best-in-class B2B customer experience.
Differentiate your online B2B shopping experience
B2B buyers have come to expect consumer-like ecommerce experiences. BigCommerce’s B2B ecommerce platform enables you with powerful features to readily meet — and exceed — your buyers’ expectations.
Advanced search and punchout
Faceted search built off of Elasticsearch, including custom field support for refined searching. We also partner with Nextopia, and punchout tools including PunchOut2Go.
Quote management and bulk pricing
Native CSR generated quote management and bulk pricing broken down to the SKU level for each individual customer or customer group, with no caps.
Purchase orders and credit authorisation
Offer approved customers payment by purchase order and enable a broad spectrum of flexible payment methods and credit authorisation.
Protection you can rely on
Multiple layers of enterprise-grade security safeguard your business from any unauthorised access or malicious attacks, bolstered by best-in-class uptime, top-of-the-line DDoS security protection and Payment Card Industry (PCI) compliance.
99.99% server uptime
BigCommerce Enterprise has one of the best uptimes in the industry of more than 99.99%. We also offer an optional SLA for added assurance and confidence.
Our B2B ecommerce solution uses a robust, multi-layered approach to security. That’s why sitewide HTTPS and PCI compliance are available out-of-the box, with options for free and advanced SSLs at your fingertips.
"It’s a nice security feeling knowing that we don't have to watch the servers being attacked by the bad guys. BigCommerce does that for us."
Ben JohnsonVP of Operations
Best-in-class B2B tech partners
Realise the full potential of your B2B ecommerce site with world-class applications and integrations from our B2B software tech partners. BigCommerce is the preferred platform for leading ecommerce templates and app developers.
The digital innovation you need to meet modern consumer expectations in a fast-paced, highly competitive B2C ecommerce industry. All delivered with a single solution.
Compete with DNVBs
With competition from digitally native upstart brands heating up, legacy brands are looking to BigCommerce to sell directly to their customers and take back control of their merchandising and product messaging.
Own your customer relationship
Expand your addressable market leveraging the powerful B2C ecommerce functionality of BigCommerce to directly own the customer relationship, develop personalised customer experiences, and build long-term loyalty — all within one platform.
"Traditionally, we relied on wholesalers to do a lot of our marketing, but going direct-to-consumer has enabled us to share our brand story with customers on our own site and in our own way."
Heidi MaundDirector of Ecommerce
B2B agency advocates in your corner.
Design and build a beautiful store, improve marketing results, and streamline B2B operations. BigCommerce agency partners bring you certified expertise in taking your business to the next level.
"We worked with BigCommerce partner Intuit Solutions, which puts a skin over the BigCommerce one page checkout and rearranges all of the information. Now, there are three columns on the checkout page. There is no scrolling at all. It’s clean and undistracting for the customers. Plus, we can brand it or include up-sells or cross-sells as needed. That's been working very well."
“As a fairly complex B2B operation, we needed things like specialised item attributes, custom inputs, an interface with our existing ERP, and custom shipping and handling abilities for our customers. This was no easy task. However, American Eagle made us feel confident and were able to fully execute the vision we had."