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Overview
Chart your path to success with specialised services.Implementation Project Management
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Expertise on a clean and clear path to migrating your data.Enterprise Launch Package
Personal training on how to set up and launch your BigCommerce Store.
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The Global B2B Buyer Behavior Report
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About the App
BackOrder by GritGlobal, designed dedicatedly for BigCommerce merchants, allows you to fully automate your sales process for out-of-stock scenarios. By implementing BackOrder, merchants can automatically display backorder messages & manage inventory, bringing the best performance in operational flows and customer satisfaction.
Exclusive automated backorder solution for BigCommerce
Our backorder solution offers merchants a valuable opportunity to eliminate lost revenue from stockouts and enhance customer satisfaction:
Secure revenue for out-of-stock products by enabling backorders at the variant level, helping over 1,100 merchants achieve a remarkable 400% ROI.
Enhance stockout products with customizable backorder features, including buttons and labels.
Ensure seamless inventory management through integration with IMS/ERP systems.
Avoid overstocking with BackOrder as your safety measure.
Increase customer retention by minimizing frustration when customers encounter out-of-stock items.
Provide clear messaging to keep customers fully informed throughout the purchasing process.
Pricing
Free Trial:
0 days
Upfront Fee:
$0
Recurring Fee:
$49.95/mo.
Information
Last Updated:
December 19, 2024
Compatible with:
Multi StorefrontMulti LocationDocumentation:
User GuideResources:
Terms of ServicePrivacy PolicyApp Features
Enable Backorder:
Activate back-order capabilities within seconds for products or variants by setting thresholds, stock levels, shipping options, and back-in-stock dates.
Auto-assign products:
Set up backorder plan such as incoming stock, back-in-stock date.
Customize product detail pages:
Create and Edit elements like backorder buttons, product information, shipping details, cart alerts, and stock status labels.
Manage post-sales:
Purchased backorder report, keep customers informed via order confirmation.
Control multi-storefront:
Manage from a single dashboard and customize campaigns & promotions for each store to cater to specific customer segments.
Case Studies
RaceFX: Accelerating B2B Sales with BackOrder
Using BackOrder, the RaceFX team enables customers to continue purchases even when items are out-of-stock. RaceFX's B2B customers no longer turn to their competitors when faced with limited availability, which helps RaceFX secure more sales and improve buyers' shopping experience.
"With BackOrder functionality, customers can place their orders regardless of current stock levels, with the added assurance that their products have been reserved." - Lee Nickson - RaceFX eCommerce Coordinator
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