Dotdigital (formerly dotmailer) enables brands to engage subscribers and customers and drive record ROI across email, SMS, social, push notifications, and even live chat.

Get started with ecommerce essentials in no time

The out-of-the-box BigCommerce integration lets you sync across your store data, map your customer data, and trigger omnichannel marketing programs based on store-based events.

Sync your store data and supercharge your marketing

• Sync contact and subscriber data to grow your addressable audience and build out like-minded segments for retargeting.

• Sync your order data and make the most of Commerce Intelligence: customer reporting, retail reporting and RFM-personas make light work of otherwise complex tasks.

• Sync your product catalog(s) to Engagement Cloud to retarget high-intent actions with abandoned cart and AI-powered product recommendations.

Craft customer journeys that convert

• Use our drag & drop automation builder to craft omnichannel marketing programs. 30+ automation templates make the setting up of key programs (welcome, nurture, and more) a breeze. You can also apply dynamic content, advanced personalization, and advanced decision logic. We believe automation and personalisation can go hand-in-hand.

• Nurturing customers after they've purchased is equally as important. Send your transactional email marketing through Engagement Cloud for better reporting and a consistent customer experience with your brand.

• Start simple and scale at your own pace. Whether you manage a growing team, or are expanding internationally and require multi-catalog/currency support, Engagement Cloud offers the tools that will meet your requirements now and in the future.