Nibble's AI chatbot discovers the deal your customer needs – and balances it with the discounts and offers you're willing to give. Existing clients have used Nibble for success in B2B, high-value items (like furniture), resale, and MAP-regulated industries to offer unique pricing to discerning customers at scale. It is highly customisable and targetable. Our engaging AI conversations use your brand tone of voice and negotiation science to find the perfect outcome every time.
Add your brand values and messaging to customise the experience
Use dwell time and exit intent pop-ups to turn passes into purchases
Use page-revisit triggers to capture high-intent but uncommitted customers
Use email triggers to offer negotiation only to certain cohorts e.g. VIPs
Increase AOV by offering personalized pricing in exchange for larger baskets
2% of converted sales
December 26, 2024
2% of converted sales
December 26, 2024
Automated Negotiations
Nibble's AI chatbot facilitates automated, real-time negotiations with customers, enabling businesses to handle numerous transactions simultaneously without manual intervention.
Behavioural Science Integration
The platform employs negotiation techniques grounded in behavioural science, recognising specific user behaviours and adapting responses to achieve optimal outcomes.
Customisable Brand Messaging
Nibble allows businesses to incorporate brand-specific messages during negotiations, reinforcing unique selling points and fostering a genuine connection with customers.
Generative AI Responses
Utilising a hybrid approach, Nibble leverages generative AI to craft empathetic, contextually relevant responses, enhancing conversational flow while maintaining control over negotiation parameters
Nibble Case Studies
See how AI negotiation is improving margins, conversion and basket size for ecommerce brands around the world.
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