Struggling with customers saying they never received their package from you? Or that the package was damaged upon arrival? ShipTect allows you to collect money from your customers to cover the cost when loss, theft, or damage occurs.

The package protection option is automatically selected when your customer begins checkout. It is a small percentage that you can customize based on your store and it's a percentage of their order total to entice the customer to pay the shipping protection. A small amount of packages are ever lost, stolen, or damaged, so this is an instant revenue boost. You also now have money to cover and pay for any packages that are lost, stolen, or damaged.

You can handle the claims how you want them handled. You don't have to worry about a third-party company neglecting or scaring off your customer. You don't have to wait for 4-6 weeks that shipping companies take to process a claim, as you can immediately refund or replace your customer's order. This allows you the flexibility to create your own claims process to make sure that your customers are satisfied.

ShipTect is not an insurance company, but allows you to self-insure. We want to empower you as a merchant to have extra revenue that can pay out claims directly to your customers. You don't have to wait for a team of underwriters that analyze every claim and end up denying many of them anyways. ShipTect empowers you to have the best customer service policies around.

ShipTect is a monthly subscription. Our goal is for your monthly subscription to pay for itself from the extra revenue generated in under 3 business days per month. We have several different tiers that allow merchants of all sizes to benefit from our app- including a free tier!