About the App
Turn delivery into Loyalty!
Track your packages in realtime to create a seamless, transparent and branded delivery experience. Notify and reassure your customers, redirect them to branded tracking pages and proactively manage potential delivery incidents through our customer service integration.
Shipup helps you provide a delivery experience so compelling, your customers will be back to purchase again.
Try it for free for 14 days!
Support more than 100 shipping Carriers and 8 languages
UPS • FedEx • USPS • DHL Express • TNT • OnTrac • DPD • GLS • Bpost • Royal Mail • Parcel Force • Alibaba (Cainiao) • Honk Kong Post • Canada Post • Austalia Post • Chronopost • Colissimo • Mondial Relay • Colis privé • DB Schenker • Relais colis & many others ! English • French • German • Italian • Spanish • Polish • Danish • Dutch
Full list available on our website. Don't see yours? Email us and we'll add it for free!
Pricing
Custom Pricing:
Contact us for pricing
Information
Last Updated:
October 18, 2022
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
User GuidePricing
Custom Pricing:
Contact us for pricing
Information
Last Updated:
October 18, 2022
This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.
Documentation:
User GuideApp Features
Proactive notifications: Notify and reassure your customers in real time
Track your packages in real time.
Send proactive and customized notifications to your customers during delivery.
Brand & personalize your notifications and foster interactions with your customers with a high open rate and an even higher click rate.
Improve support agent efficiency, reduce tickets
Inform your support agents immediately when something goes awry with your shipments so they can take action and reassure your customers.
Whether you're using Zendesk, Easiware, Gorgias, or another tool, our alerts will appear directly in your ticketing tool solution.
Find your customers' delivery information directly on your ticketing tool.
Highly customized tools: Boost customer satisfaction
Surprise and amaze your customers with original content.
Give your online shoppers the right information with the right wording.
Turn one-time buyers into lifelong customers.
Client feedbacks: Spot unhappy customers
Collect your customers' feedbacks as soon as they get their packages.
Create alerts for your customer support.
Turn possible detractors into ambassadors.
Tracking page: boost your customer engagement and repeat purchase
Track your packages in real-time.
Send proactive and customized notifications to your customers during delivery.
Brand & personalize your notifications and foster interactions with your customers with a high open-rate and an even higher click rate.
Case Studies
How Shipup helped NA-KD map the journey of more than 5 million packages
Shipup dashboard daily for a real-time overview of shipments in circulation worldwide, which pinpoints problematic orders and their root causes. Shipup makes it easier to detect delays, lost packages, and other incidents in the network before the customer, and sometimes even the carrier, notices. They have transformed their customer communication from reactive to proactive, staying ahead of the curve and avoiding customer frustration. Since starting with Shipup, they were able to proactively identify 71,000 shipping issues.
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