Chapter 7 Tell Them Who You Are: How to Fill Out Your Contact Pages
Your “Contact Us” and “About Us” page do more than just let your customers know who you are and how to get a hold of you:
- Enhance your brand by telling customers your story – how you started, what inspires you or the mission behind your products.
- Boost your search engine optimization (SEO), build credibility and allow shoppers to get closer to your brand.
Displaying a phone number can even increase your conversion
Customers like to know that if they need to get a hold of you, they can call you — that doesn’t necessarily mean they will call you. It’s worth including.
Start by filling out your Contact Information in your Store Profile here.
The information you add to your Store Profile will fill out your Contact Us page. Here you can create a contact form that allows you to manage how your customers can reach you (and reduce spam email contacts).
Already logged in to your BigCommerce store?
We’ll take you to the exact spot you need to be to fill out your contact information.
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