About the App

Turn One-Time Buyers Into Loyal, Repeat Customers—Automatically

Most e-commerce stores lose customers after their first purchase. goLoyalty helps you bring them back.


Create a powerful loyalty and rewards program that gives customers a reason to return—boosting repeat purchases, increasing customer lifetime value, and growing your revenue automatically.

Built for BigCommerce Merchants

goLoyalty is designed specifically for BigCommerce stores that want to:

  • Increase repeat purchases without relying on ads

  • Reward loyal customers automatically

  • Improve customer lifetime value (LTV)

  • Compete with larger brands using proven retention strategies

How goLoyalty Works

1. Customers Earn RewardsAutomatically reward customers for purchases and key actions.

2. Rewards Drive Repeat PurchasesCustomers return to redeem rewards—keeping them engaged with your brand.

3. You Grow Revenue AutomaticallyIncrease retention and repeat sales without extra effort.

Designed to Grow Your Revenue

  • Increase repeat purchases with built-in incentives

  • Boost customer lifetime value (LTV)

  • Reduce dependence on paid ads

  • Automate your customer retention strategy

  • Create a better post-purchase experience

Powerful Features, Simple Setup

  • Flexible points and rewards system

  • Custom reward rules and incentives

  • Seamless BigCommerce integration

  • Easy setup—no coding required

  • Fully customizable to match your brand

Easy to Use. Backed by Great Support.

goLoyalty is built to be simple, fast, and effective.

  • Easy to set up and manage

  • Responsive and helpful support team

  • Designed for real BigCommerce workflows

Trusted by BigCommerce Merchants

  • Easy to use

  • Great support

  • Built specifically for BigCommerce

See goLoyalty in Action

Watch how easy it is to launch your loyalty program and start increasing repeat purchases. https://www.youtube.com/playlist?list=PLoOB-jVz6JOP2rzEAfHQXJzQUvGkCDV0w

Frequently Asked Questions

  • Is goLoyalty easy to set up?Yes—most stores are up and running in minutes with no coding required.

  • Does it work with my BigCommerce store?Yes—goLoyalty is built specifically for BigCommerce.

  • Can I customize rewards?Absolutely. Create reward rules and incentives tailored to your business.

  • What if I need help?Our support team is here to help you every step of the way.

**Built for Growth, Backed by Experts **epicShops has helped eCommerce businesses succeed for over a decade. We built goLoyalty with merchants in mind — a simple, powerful tool that works seamlessly with BigCommerce.

**Ready to Keep Customers Coming Back? **Install goLoyalty today and build a rewards program that fits your brand, excites your customers, and drives repeat revenue.

Videos, Frequently Asked Questions, Pricing And Support Here:

https://www.epicshops.com/goloyalty/

Pricing

Custom Pricing:

30 day free trial - see website for pricing info

Information

Last Updated:

June 19, 2026

Compatible with:

GroupSingle Click

This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

Rewards

General Features

  • One-Click On/Off — Launch or pause your loyalty program instantly.

  • Automatic Credit Tracking — Credits are applied instantly to logged-in customers, no manual work.

  • Multiple Trigger Options — Choose exactly when to award store credits: Awaiting Fulfillment, Completed, Pending, or Shipped.

Basic Setup

  • Flexible Reward Rates — Set the % of each purchase returned as store credit.

Advanced Setup

  • No Rewards Back Tier — Assigns 0% back to selected products or customer groups.

  • Custom Tier Levels — Create tiers with min-to-max spend ranges and set unique reward percentages.

  • Reward Cap Option — Limit the maximum store credit a tier can give back by setting a cap amount.

Email Communications

  • Reward-Boosted Order Confirmations — Show customers their updated balance right after purchase.

  • Monthly Reminder Emails — Bring shoppers back to spend their store credit.

  • Fully Customizable — Personalize subject lines, headers, and messages for your brand, and send test emails before sending to all customers.

  • Built-In Opt-Out — Customers can easily manage preferences.

Sign-Up Messaging & Triggers

  • Eye-Catching Pop-Ups & Snippets — Invite shoppers to join with engaging visuals with a Pop Out and Text Snippet.

  • Strategic Placement — Show sign-up prompts on homepage, product pages, or checkout.

  • Personalized Messaging — Target messages based on whether customers are logged in or not.

Branding, Design & Analytics

Branding & Design

  • Customizable Look & Feel — Change colors, fonts, and imagery to fit your style.

  • Consistent Brand Voice — Keep all rewards messaging aligned with your brand personality.

Analytics & Tracking

  • Analytics & Tracking Detailed Email Logs — View send date, customer name, and email address.

  • Email Type Tracking — Separate Order Confirmation and Monthly Reminder sends.

  • Open Rate Visibility — See if customers viewed your emails.

Analytics & Tracking

  • Detailed Email Logs — View send date, customer name, and email address.

  • Email Type Tracking — Separate Order Confirmation and Monthly Reminder sends.

  • Open Rate Visibility — See if customers viewed your emails.

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