"Where is my order?" is the #1 customer support question in ecommerce. For guest checkout customers — who make up the majority of online orders — there's no account page to check. They email your support team, or worse, they don't come back.

Guest Order Status adds an order tracking widget to your storefront so customers can look up their order instantly — no account required. Just order number and billing zip code.

Why merchants use Guest Order Status:

• Drowning in "where's my order?" emails? Give guest customers a self-service tracking widget so your support team can focus on real issues.

• Want it live in under 60 seconds? The widget auto-installs when you add the app. Drag it onto any page in Page Builder — your homepage, a "Track My Order" page, or your footer. Done.

• Need it to match your brand? Customize colors, status messages, and error messages in the widget settings. Messages support HTML — link to your support page, return policy, or shipping FAQ right inside the widget.

• Running a multi-storefront setup? Each storefront gets its own widget instance with independent settings and styling.

• Want to build something custom? Our public API endpoint is available for custom order lookup integrations.

The widget only shows order status — never personal details, payment info, or addresses. Your customers get the information they need, nothing more. One-time purchase, no monthly fees.