About the App

Miduoke is an all-channel online customer system, opening up the whole scene of website, Wechat, Wechat Official Account, Mini program, App, Facebook, Line, Douyin, Weibo, SMS, cross-border e-commerce, covering the mainstream communication channels, a unified platform interface, to achieve unified multi-channel communication. Provide a consistent customer service experience with a customer-centric perspective.

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Pricing

Custom Pricing:

Contact us for pricing

Information

Last Updated:

February 13, 2023

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

Pricing

Custom Pricing:

Contact us for pricing

Information

Last Updated:

February 13, 2023

This app may not be fully compatible with multi-storefront. Please get in touch with the technical partner for further details.

Documentation:

Installation Guide
Contact Partner

App Features

Apply to the website's online customer service system

  • Instant chat fast access

  • Mobile phone /PC message synchronization

  • Automatic translation

  • Support for multiple styles in Windows

  • Historical record keeping

Intelligent AI customer service robot

  • AI empowerment, year-round, omni-channel access, with insight

  • Independent reception, direct problem

  • Multiple rounds of conversations

  • Intelligent learning and recording of robot conversation data

Multiple dialogue distribution method scientific coordination of work

  • Fast distribution, improve efficiency of customer service

  • Advanced distribution mode provides the technical basis for user of personalized voice

  • To protect business opportunities, optimize marketing

Customer Reviews

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