About the App

Every high-value order is a judgment call: ship it and risk a stolen-card chargeback or a reship-fraud loss, or hold it and risk insulting a real customer.OrderVet makes that call fast and defensible.Load any order from your store — or paste one in — and OrderVet returns a clear ship / review / hold recommendation in seconds, with every conclusion backed by cited evidence you can actually read: address and reshipper checks, gateway AVS/CVV, email and IP reputation, card BIN intelligence, phone line type, and — most powerful of all — cross-order patterns that catch a fraud ring reusing an address, email, or device across your recent orders.It recommends; you decide. Record your call (Ship / Hold / Call buyer) and OrderVet archives the recommendation, the full evidence, and your decision into a chargeback-ready dispute file you can print for representment. Flag a bad ship-to address once and every future order to it is caught automatically.Built to be safe to use: OrderVet scores the transaction, not the person. It builds no reusable consumer profile and sells no data — anything you archive is your own and deletable anytime.Free to install. Base screening is free; premium data runs on simple one-time credit packs — buy only what you use.

Pricing

Upfront Fee:

$0

Recurring Fee:

$0/mo.

Information

Last Updated:

October 8, 2026

Compatible with:

CatalystMulti StorefrontGroupSingle Click

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
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App Features

Ship, review, or hold in seconds

A clear verdict on every order with the cited evidence behind it. It recommends; you decide.

Pulls the order for you

Enter a BigCommerce order number and OrderVet loads the buyer, addresses, items, value, and customer IP automatically — no retyping.

Catches fraud rings

Cross-order pattern detection flags an address, email, or device reused across your recent orders — the signal a single-order check misses.

Reship & stolen-card checks

Freight-forwarder and reshipper detection, gateway AVS/CVV, IP reputation, card BIN intelligence, and phone line type, combined into one memo.

Chargeback-ready dispute file

Every decision archives the recommendation and full evidence into a printable record you can submit for chargeback representment.

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