Pick faster. Pack smarter. Ship with confidence.

Pack Perfect turns your BigCommerce order fulfillment into an organized, scan-driven warehouse workflow - so your team picks the right items, packs them correctly, and ships on time, every time.

Stop printing pick lists and walking the warehouse order by order. Pack Perfect splits incoming order shipments, assigns them to physical totes on your picking carts, and groups those totes into optimized batches. Your staff then works through each batch right on their phone - verifying every pick and pack along the way.

How it works

1. Prepare shipments - Pull in orders awaiting fulfillment, automatically broken down into shipments.

2. Convert to totes - Each shipment's items are mapped onto totes using your custom cart layouts.

3. Create pick batches - Totes are grouped into batches, keeping every shipment's items together.

4. Pick with the mobile app - Staff scan a QR code to log in and are guided through the batch, sorted by bin location.

5. Pack and ship - Packers verify each shipment, follow product-specific packing rules and checklists, attach photos, and update the BigCommerce order status when you choose.

Everything your warehouse needs

• Included companion app for iPhone and Android - also runs in your browser right inside BigCommerce admin, with no extra hardware or proprietary scanners required (any 2D scanner will do!)

• Low-friction login - staff scan a short-lived, time-controlled QR code and start picking in seconds, with no credentials to manage or share

• Configurable cart layouts that match the picking carts you already own

• Per-employee permissions - pickers, packers, and returns staff see only the work assigned to their role

• Packing rules per product, variant, category, or order - enforce checklists, photo requirements, and critical shipping requirements before a shipment can be marked packed

• Bin Picking Number (BPN) sorting - items are ordered by their position in the warehouse, so pickers take an optimized path and skip aisles and zones their batch doesn't need anything from

• Park and resume - pause a batch mid-shift and pick up exactly where you left off - or hand the cart to another picker, ideal for zone picking setups where carts move between employees

• Printable batch PDFs with QR codes, item lists, and optional packing photos (Letter or A4)

• Configurable order status updates - choose whether packing completion updates the order status in BigCommerce

Built-in mispick recovery

Nobody's perfect - and Pack Perfect is designed for that. When an item can't be picked or turns out to be wrong, it's flagged and routed into a return-to-stock workflow. Note: this isn't customer return (RMA) management - it's a clean way to handle exceptions inside your own warehouse. Mispicked or leftover items are sent back to the shelf, every step is tracked by employee, and the rest of the batch keeps moving so everything else still ships on schedule.

Visibility for managers

• See every active and completed batch at a glance, down to the individual tote

• Download detailed batch PDFs for auditing or retraining

• Review a 90-day audit trail of every pick, pack, and warehouse action

Whether you're a one-person fulfillment team or a growing warehouse staff, Pack Perfect replaces guesswork and paper lists with a guided, accountable pick-and-pack process - without the cost or complexity of a full WMS.