About the App

Identity and age verification for BigCommerce

Token of Trust helps BigCommerce merchants add identity and age verification to customer journeys where eligibility matters.

Install Token of Trust through BigCommerce and follow the guided setup experience to configure the verification your business needs. Choose Identity/KYC to verify customer identity or Age Verification to confirm that customers meet an age requirement.

Token of Trust is designed for merchants that need a practical way to introduce verification into online commerce, including businesses operating in regulated and age-restricted industries.

With Token of Trust, you can:

  • Add identity or age verification to your BigCommerce customer experience

  • Configure Identity/KYC or Age Verification based on your business requirements

  • Manage setup through an embedded experience within BigCommerce

  • Monitor license, connection, and setup status

  • Access documentation and support directly from the app

The guided experience takes merchants from installation through verification setup without requiring them to build a verification integration from scratch.

Token of Trust supports businesses in regulated and age-restricted industries where verifying customer identity or age is an important part of operating online.

Pricing

Custom Pricing:

25 free verifications for new users, monthly + usage-based after

Information

Last Updated:

November 11, 2026

Compatible with:

GroupSingle Click

This app may not be fully compatible with multi-storefront. Please get in touch with the Technology Partner for further details.

Documentation:

Installation GuideUser Guide

Resources:

Terms of ServicePrivacy Policy
Contact Partner

App Features

Identity Verification

Give customers a straightforward way to verify their identity using a government-issued ID, with additional verification options available based on your needs.

Age Verification

Confirm customer age for age-restricted products and experiences, helping you apply age requirements where they matter.

Guided Verification Setup

Follow a guided setup process to choose Identity/KYC or Age verification, create or connect your Token of Trust account, and configure your verification experience.

Verification Status on BigCommerce Orders

View verification outcomes associated with BigCommerce orders, giving your team visibility into whether verification was cleared, not cleared, or not required.

Connection & Setup Health Checks

Check your installation and connection status from within the app, including your API connection, account, webhooks, and storefront setup.

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