Site Tools checks your store every minute and emails you the moment it stops loading, so you hear about an outage before your customers do. Then it looks at everything else that costs you sales (checkout, orders, catalog, speed, SEO, Google, Bing and AI search) and puts the worst problems at the top of one list, each with plain steps to fix it.

Website monitoring

- Uptime checks every minute, with an email the moment your store goes down and again when it is back

- Down alerts say what went wrong in plain words, and tell you when a BigCommerce server problem is hitting other stores too

- Uptime history, response times and a log of every outage

- Live BigCommerce status for the server your store runs on

- SSL certificate and domain expiry warnings a month, a week and a day ahead

- Optional notice for shoppers during a BigCommerce outage, added and removed automatically

- Public status page and uptime badge you can share or embed

- Push notifications to your phone with Pushbullet

Store health

- One store score out of 100, weighted by what matters most to sales

- "Fix these first": the biggest problems across every section, worst first

- Checkout test: we add a product to the cart and load checkout, with screenshots of each step

- Orders: today's orders against a normal day, so a sudden drop stands out

- Price and stock alerts: a price set to zero, a big price cut, a sale price at or above the normal price, or a best-seller selling out

- Catalog checks: missing images, weights, categories and barcodes, sold-out sizes, copied descriptions, duplicate SKUs and empty categories

- Store setup: payment methods left in test mode, shipping zones with no rates and other settings that block orders

- Page speed: Core Web Vitals measured daily, plus the scripts and apps slowing your pages down

- Errors and scripts: JavaScript errors shoppers hit, and what every app script costs in load time

- Accessibility checks on your key pages

- Security checks, including SSL and mixed content

- Visual change alerts when your home page looks different or goes blank

- What changed: a timeline of everything that moved in your store this week

SEO

- An audit of every product and category page: titles, meta descriptions, image alt text and headings

- Broken pages, with one-click redirects

- Store structured data for Google (business, returns and shipping), added in one click

Google Search Console

- Your real rankings and the searches that find you

- Top pages, and content that is losing clicks and needs a refresh

- Which pages Google indexes and which it skips, and why

- Sitemaps, devices and countries, rich results and Google Shopping readiness

Bing Webmaster Tools

- Rankings, top pages, crawl and index status, sitemaps and the sites linking to you

AI search

- Whether AI assistants can reach your store, and which ones you block

- How ready your products and content are to be recommended

- An llms.txt file for your store, and a checklist for getting recommended

Alerts and reports

- Email alerts you choose: outages, low orders, abandoned carts, price and stock mistakes, broken pages, checkout failures and visual changes

- A weekly report every Monday with your score, outages, Google clicks and the top fixes

- Press Fixed on any problem and we check it again straight away

For your team and every storefront

- Invite your team; admins and members see the same store

- Running more than one storefront? Turn each one on and it gets its own monitor, checks and free trial

- Your catalog stays in sync as you edit products. Only in-stock products are checked unless you choose to include out-of-stock ones

Pricing

Free for 7 days, no card needed. Then priced per storefront by the number of products we check:

- Up to 1,000 products: £6.99 a month

- Up to 5,000 products: £11.99 a month

- Up to 25,000 products: £17.99 a month

- Over 25,000 products: £24.99 a month

Pay yearly and get two months free.