Waypoint Booking is the booking engine built natively for BigCommerce. Whether you sell salon appointments, equipment rentals, venue hire, classes, or ticketed events, Waypoint lets customers pick their time or dates right on your product page — then pay through your normal BigCommerce checkout, alongside anything else in their cart.

No iframes. No third-party checkout. No reconciling bookings against orders by hand. Every booking is a real BigCommerce order.

Three booking models, one app

• Appointments & services — Customers pick a time slot from your real availability. Set working hours, buffers between appointments, minimum notice, and per-staff calendars.

• Rentals — Customers select a date range. Waypoint blocks the item while it's out, adds turnaround time for cleaning or prep, and supports per-day pricing.

• Events & classes — Fixed dates with capacity limits. Sell until you're full, then stop automatically. Manage attendee lists and check-ins from your dashboard.

Why merchants choose Waypoint Booking

• Native checkout — Bookings go through BigCommerce cart and checkout, so taxes, discounts, customer accounts, and payment methods all just work. Refund the order and the slot frees itself.

• No double bookings — Slots are held the moment a customer picks them and released automatically if they don't check out.

• Timezone-safe — Availability shown in the customer's local time; DST handled correctly.

• Automatic notifications — Branded confirmations, reminders, and cancellation emails for you and your customers, with calendar attachments.

• A calendar you'll actually use — Day and week views of every resource, drag-to-reschedule, manual bookings for phone customers, and full booking history.

• Works with your theme — The booking picker installs onto your product pages automatically. Headless or Catalyst storefront? Use our developer API and React components.

• Multi-user ready — Your whole team can manage bookings with their own logins.

Set up in minutes

1. Install the app and follow the onboarding wizard.

2. Choose the products you want to make bookable and set your availability.

3. Bookings start flowing into your dashboard — and your orders.

Support

Detailed docs, email support, and a real human when you need one. We'd love to hear what you're booking.